Welcome to Dr. Jeff Radford-Mercy Leader Program

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Mercy Speaks, LLC (DBA Dr. Jeff Radford) ("Company," “we,” “us,” or “our”), concerning your access to and use of our website, services, and any related media channels (collectively, the “website”). By accessing our website or services, you confirm that you have read, understood, and agreed to be bound by these Terms of Use.

If you do not agree with these Terms, please discontinue use immediately.

1. Introduction

Welcome to Dr. Jeff Radford – Mercy Leader Program.
By accessing this website or enrolling in any program, course, or service offered by Dr. Jeff Radford, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use this website or our services.

2. Services Provided

Dr. Jeff Radford provides leadership coaching, professional development programs, educational content, digital courses, workshops, and related services designed to support personal and professional growth.

All services are intended for educational and informational purposes only and do not constitute medical, psychological, legal, or financial advice.

3. Program Enrollment & Access

Enrollment in the Mercy Leader Program grants you access to digital content, training materials, and related resources.

Access is provided as described at the time of purchase. Program content is for individual use only and may not be shared, distributed, or resold.

4. Payment & Refund Policy

Program pricing, payment plans, and refund policies are clearly stated on the enrollment page.

Any applicable refund or satisfaction guarantee will be honored according to the terms presented at the time of purchase.

Failure to complete a payment plan may result in suspension or termination of access.

5. Intellectual Property

All content on this website, including videos, text, graphics, logos, frameworks, and course materials, is the intellectual property of Dr. Jeff Radford and is protected by applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or modify any content without prior written permission.

6. User Responsibilities

By using this website or participating in any program, you agree to:

Provide accurate information when registering or enrolling

Use the services respectfully and lawfully

Not misuse or attempt to disrupt the website or services

Not share login credentials or protected materials

7. Disclaimer

Results from leadership coaching and training programs may vary based on individual effort, application, and circumstances. No guarantees are made regarding specific outcomes, career advancement, financial results, or organizational performance.

Dr. Jeff Radford is not responsible for decisions made based on the information provided through programs or content.

8. SMS & Communication Consent

By submitting your phone number through our website forms or appointment booking pages, you consent to receive SMS messages from Mercy Speaks, LLC (DBA Dr. Jeff Radford) related to leadership coaching, program updates, appointment reminders, and customer support.

We do not sell, rent, or share mobile phone numbers or personal information with third parties for marketing or promotional purposes.

Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to carrier network availability and is not guaranteed.

By opting in to receive SMS communications, you confirm that you are at least 18 years of age and authorized to receive text messages at the phone number provided.

You can cancel the SMS service at any time. Just text "STOP" to +1 423-328-8590. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [[email protected] or +1 423-328-8590].

Carriers are not liable for delayed or undelivered messages

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive, typically 1-4 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: https://drjeffradford.com/privacy-policys

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Limitation of Liability

To the fullest extent permitted by law, Dr. Jeff Radford shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the website, programs, or services.

11. Modifications to Terms

Dr. Jeff Radford reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this website.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which Dr. Jeff Radford operates.

13. Contact Information

For questions regarding these Terms & Conditions, please contact:

📧 [email protected]

📞 +1 423-328-8590

🌐 https://drjeffradford.com/