Information We Collect

We may collect the following information:

Personal Information: Name, Email address, Phone number, Billing details, Business information, other data necessary for account setup and providing our automation services.

Device Information: Browser type, IP address, operating system, and technical data.

Cookies: Used to improve your browsing experience, manage user preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

How We Use Your Information

We use your information for the following purposes:

Service Provision: To set up, manage, and optimize your experience dealing with Mercy Leader Program

Communication: To send onboarding details, schedule updates, performance reports, and respond to inquiries.

Analytics: To evaluate website traffic, monitor client success metrics, and improve our offerings.

Sharing Your Information

No Sharing for Marketing: Mercy Speaks, LLC (DBA Dr Jeff Radford) does not sell, rent, share, or distribute mobile phone numbers or personal information with third parties or affiliates for marketing or promotional purposes.

Service Providers: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Exclusion of Text Messaging Data: Information collected through SMS/MMS communications will not be shared with third parties without your explicit consent.

Your Rights

Opt-Out: You may stop receiving marketing messages by following the unsubscribe instructions in communications or by contacting us.

Access & Correction: You may request access to, or corrections of, your personal data by emailing [email protected]

Security Measures

We use industry-standard security practices to safeguard your data. However, please note that no online system can be 100% secure. We encourage users to take precautions to protect their information.

Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect data from minors under 18 years of age.

SMS/MMS Messaging Terms

Opt-In: You may opt in to receive SMS messages by submitting forms or booking appointments on our website where SMS consent is clearly disclosed.

Opt-Out: You may opt out at any time by replying STOP to any message.

Message Frequency: Message frequency varies, typically 1–4 messages per month.

Data Privacy: Information collected for messaging is kept secure and is not shared with third parties for marketing purposes.

Standard Rates: Message and data rates may apply depending on your mobile carrier.

Help: For assistance, reply HELP or contact us at [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the latest effective date. Continued use of our services after updates signifies your acceptance of the revised policy.

Contact Us

If you have any questions about our Privacy Policy or practices, please contact us:

📧 [email protected]

📞 +1 423-328-8590

🌐 https://drjeffradford.com/